The description of a subscription charge on your bank or credit card statement may vary depending on where the subscription was originally purchased.
If your subscription was started through the App Store, the charge will usually appear as “APPLE.COM/BILL” or “ITUNES.COM/BILL” on your statement. Please note that Apple does not include the specific app name in the transaction description.
If your subscription was purchased through Google Play, the charge will typically appear as “Google * Nova”, with the app name usually displayed after the “Google *” prefix.
If your subscription was purchased through the web app of Nova, the charge will generally appear as “Merchant Name: Nova London”. The exact wording may vary slightly depending on your bank or payment provider.
If you are unsure about a charge or need additional help identifying a transaction, please contact our support team at [email protected]