Subscription & Billing
Manage your subscriptions, billing details, payments, refunds, renewals, and Premium access settings.
16 articles
- How do I start a subscription?Starting a Nova subscription and activating premium access.
- How can I cancel my Nova subscription?Canceling your Nova subscription and managing renewal.
- How do I request a refund?Requesting a refund for a Nova subscription or charge.
- How do I restore my purchase?Restoring your purchase when premium access is missing.
- Do subscriptions renew automatically?Understanding automatic renewals for Nova subscriptions.
- Why was I charged?Understanding why a Nova charge appeared on your account.
- How to recognize a charge on your bank statement?Identifying Nova charges on your bank or card statement.
- Why did I receive two charges from Nova?Understanding multiple Nova charges.
- How often am I charged?Checking how often your Nova subscription is billed.
- Payment methods: How can I pay?Understanding available payment methods for Nova.
- Subscription plans with NovaComparing Nova subscription plans and included features.
- Can I change my invoice date?Understanding invoice dates and billing schedule options.
- Why was my credit card declined?Troubleshooting declined card payments for Nova.
- How can I update the payment method for my subscription?Updating the payment method for your Nova subscription.
- Can I upgrade or downgrade my subscription plan?Changing your Nova subscription plan when available.
- How do I download or view my invoices?Viewing and downloading invoices for your Nova payments.