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Where do I find my Nova User ID?

Finding your Nova User ID for account and support requests.

Your User ID is located at the bottom of the Settings screen in the Nova app.

To find and copy your User ID:

  • Open Nova

  • Tap the menu icon (the two lines) in the top-left corner of the home screen

  • Tap the Settings icon (Gear icon) in the bottom-right corner

  • Scroll to the bottom of the screen to find your User ID

  • Tap the copy icon next to it to copy your User ID

Your User ID helps our support team securely verify your account, so it's useful to include it whenever you contact us about subscriptions, account changes, deletion requests, or other issues.

If you have any trouble finding your User ID, please contact our support team at [email protected].

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